Shipping Policy

Shipping Carriers

Delivery will be made using Poslaju / SKYNET. All shipments will be supplied with a tracking code to track your shipment.

Shipping Tracking Number

Shipping tracking number will be emailed to you as soon as it is available. Please note that it may take up to 24 hours before the tracking code appears in the detection system Poslaju / SKYNET this.

Tracking Your Parcel

You can use the tracking code provided and enter into the following link to track your shipment:

poslaju

SKYNET

Responsibility Receiver

It is the customer's responsibility to arrange for the delivery recipient. Poslaju / SKYNET can only be sure that we sent to the correct address provided to us during the checkout process.

Please make sure the shipping address provided is absolutely correct and accurate because we can not be held liable for inaccurate information.

Nationwide Delivery in Malaysia

We make postings throughout Malaysia including Sabah and Sarawak.

Estimated delivery time

Upon confirmation of payment, delivery is usually within 3-7 working days for Peninsular Malaysia. Shipping to Sabah and Sarawak may take up to 7 working days. Our working days are Monday to Friday.

For promotional/deal item, our delivery time will take up 10-14 working days, upon payment confirmation. 

International Shipping

We ship to all over the world, but charges may vary by country. For more information about charges, you can visit here.

To find out more can contact us at email: cs@farosa.com.my